Send us your news, pictures, videos or events
Click to report a technical issue
NB. This form should only be used to report issues with site performance. Other subjects such as content, advertising or circulation should be taken up using the contacts elsewhere on this page.
The St Helens Star would love to hear from you.
WRITE TO US
Let us know of events happening in your area, at schools, clubs, societies or just in your street.
We are interested in all your news, however large or small. If you have a story to tell, let us know.
St Helens Star,
23a Hardshaw Street,
You can contact us by email by using the form below or click on the person you wish to contact from the panel on the right.
You can now text us, send videos, pictures and audio from your mobile.
Start your message with STAR NEWS leave a space and then send your comments to 80360.
This service is FREE but you may be charged at your normal mobile operator rate. Service provided by Newsquest Media Group.
You can also use the form below to contact the St Helens newsdesk.
If you are submitting an email for consideration for the letters page, please include your real name and address. If your
letter is chosen for publication but you would like your details witheld, please make this clear at the bottom of your email.
01925 426 895
Digital Media Editor
0151 649 4017
If you have any delivery problems email our Distribution department or call 01254 298274
You can arrange a subscription for any of our titles by calling 01274 705 248
Complaints – Who To Contact
The St Helens Star adheres to the Editors’ Code of Practice (which you can find at www.ipso.co.uk.) We are regulated by the Independent Press Standards Organisation. Complaints about stories should be referred firstly to the Editor by email at: email@example.com or by post at St Helens Star, 23A Hardshaw St, St Helens, WA10 1RT.
It is essential that your email or letter is headed “Complaint” in the subject line and contains the following information:
- Your name, email address, postal address and daytime telephone number.
- The newspaper title or website, preferably a copy of the story or at least the date, page number or website address of the article and any headline.
- A full explanation of your complaint by reference to the Editors’ Code.
If you do not provide any of the information above this may delay or prevent us dealing with your complaint. Your personal details will only be used for administration purposes.
If we cannot reach a resolution between us then you can contact IPSO by email at firstname.lastname@example.org or by post at IPSO, c/o Halton House, 20-23 Holborn, London EC1N 2JD.
If complaining about third party comments on our website articles, you should use the 'report this post' function online next to the comment.