IN response to the Star reader who raised concerns about the money that must be wasted by NHS appointment letters which are swiftly followed by rearrangement/ cancellation letters.

Sometimes they send a letter saying your appointment at midday has been cancelled your new appointment is 12.15pm the same day.

I’ve had a couple of letters saying that.

Although they do send reminders by text if you have a mobile, mine said missed appointments cost the NHS £160 per appointment.

Kathryn, via Facebook