I REALISE a lot of people – particularly in healthcare – have had to change the way they work due to the pandemic.

But I do have concerns with some issues, such as making an appointment to see a GP.

I recently tried to make an appointment and was given a date a week later when a doctor would phone me. The call came when I was in the middle of a video call at work (from a withheld number) and I didn’t answer. There was no call back I was just told to arrange another ‘appointment’.

I do worry how much these systems are being managed to suit doctors’ workloads rather than patients’ needs.

How many people are ending up not speaking to a doctor because they get frustrated with the system.

Has anyone else had similar experiences?

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