Is Vinted down? Users report issues with app and login

Vinted users are complaining about the app and website <i>(Image: PA)</i>
Vinted users are complaining about the app and website (Image: PA)
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Vinted users are complaining about issues with the buying and selling app this afternoon (August 18).

Users are reporting issues with logging in to the app.

Problems started at around 3pm, according to Downdetector, with users complaining that they were struggling to use the app and log in to see their profiles, sales and orders.

These issues were recorded across the UK, including in London, Birmingham, and Leeds.

Of the problems reported, 67% relate to the app while 26% relate to login.

A further 6% relate to the Vinted website.

One person said on Downdetector: "Can’t log in !!!!"

Someone else complained: "Can’t see any of my orders (purchased or sold) just keeps throwing up ‘there’s a problem’ message."

This person added: "Can’t login. Keeps asking for login details then nothing."

What is Downdetector?

Downdetector is an online website that allows users of popular services including X (Twitter), Facebook, Instagram, Virgin Media and more to report if they are having trouble with the services.

The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.

Describing itself on its website, Downdetector is “where people go when services don’t work.”


How Vinted works


The website monitors disruptions to various key services including the internet, web hosting platforms, banks, social media and more.

You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website.

In short, users can get involved by submitting any issue reports on the platform.

Problem indicators are also collected from social media and other factors on the web, Downdetector explained.

These reports are then validated and analysed in real-time.

An incident is then detected if the number of reports is significantly higher than the typical average for that particular service.

When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots.

Vinted has since confirmed to Newsquest that it "experienced a temporary technical issue for a short period of time today".

The issue has now been resolved.

Do you use Downdetector? Let us know in the comments.

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