Microsoft users are still reporting issues with several of its services including Outlook.
People have taken to Downdetector to report the issues with over 3,000 reports being made at around 6pm last night (Thursday, November 12).
The number of reports of Microsoft Outlook being down is currently rising again with 1,115 reports being made at 6am this morning (Friday, November 13).
29% of people have reported issues with logging in to Outlook while 26% have said they are struggling to receive messages and 23% are having issues with the app.
We're investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas. More details can be found in the Microsoft 365 admin center under EX1550543.
— Microsoft 365 Status (@MSFT365Status) November 12, 2026
Is Microsoft still down?
Microsoft released a statement yesterday sharing that the issues with its apps started in the US but spread to areas across the world.
Microsoft said: “We're investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas. More details can be found in the Microsoft 365 admin center under EX1550543.
“While we’re working to mitigate impact, we’ve confirmed the issue may affect Microsoft 365 service connectivity for users in any region, more information will be provided in the Microsoft 365 admin center under EX1550543.
“We’ve determined a portion of infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors.
“We're providing more information under EX1550543 and MO1550821 in the Microsoft 365 admin center, as well as https://status.cloud.microsoft.”
What other Microsoft services are facing issues?
As well as Outlook, Microsoft users are facing issues with several other apps including Microsoft 365 with over 600 people reporting issues this morning.
Over 100 people have taken to Downdetector and have reported issues with Teams.
Others have reported issues with Copilot and the Microsoft store.
Microsoft fixes are not going "as expected"
Microsoft has confirmed the fixes are not going "as expected" with the team still trying to find new ways to restore its services.
It has tried several solutions to the problem such as isolating parts of its infrastructure and shifting traffic to alternate routes.
Charles Lamanna, Microsoft's executive vice-president, has said the outages do not appear to be because of a cyber attack.
Microsoft said: “We’ve monitored the status of the changes applied to improve serviceability and confirmed that change is not taking as expected."
What is Downdetector?
Downdetector is a website that allows users of popular services like Instagram, Facebook, and Virgin Media to share if they are having trouble with the services.
Describing itself on its website, Downdetector is “where people go when services don’t work.”
The site will also collect information about any service problems from social media and other factors on the web.
An incident is detected if the number of reports is significantly higher than the typical average for that service.
Have you been struggling to access Microsoft services? Let us know in the comments.
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