A change to bin collection times has caused chaos across Trafford with complaints streaming into the council.

On Monday October 14, contractor Amey, part of OneTrafford Partnership with the council, changed its bin collection dates across the borough.

Residents were given plenty of warning about the change with lots of advertising online about the plans.

People were instructed by the contractor to prepare their bins for collection at 6.30am on the scheduled collection days, depending on where they live in Trafford.

But while residents were ready for the change, it seems not all of the bin teams got the memo and bins from Stretford to Altrincham have still not been emptied.

On Twitter, Darren Walker from Urmston said: “Bin wagon came at 7pm [last night], reversed down the road and drove straight out without touching any of the bins behind the houses. One way to say they have been on tracker.

“Well done lads for a wasted trip as you will be coming back.

“No blue bins emptied on Saturday and now no grey bins done again. Sick of having to report a simple job of a whole road of bins. Simple binmen run by simple supervisors.”

Louise Thomson from Sale said: “Trafford Council, my new bin calendar says my blue bin was supposed to be emptied along with the green on October 15. What happened??”

Ged Tivey from Hale said: “No information at all and the street is full of overflowing bins, what do we do then? How hard can it be honestly. Absolute joke.

“It’s becoming more and more ridiculous by the minute.”

A dedicated Facebook community page has even been created specifically to complain about alleged problems with the council contractor, including its missed bin collections.

For some people, the chaos is not unusual.

Nicola Mcquaid from Altrincham complained online last month and said: “[Amey have] not collected black bins. Rang and they were not perturbed as usual. ‘We cannot check why not, but they work until 5pm’. Not good enough!!!”

Trafford Council is currently reviewing its contract with Amey after a multitude of complaints since it teamed up with the contractor back in 2015.

The “super contract” that forms the basis of the OneTrafford Partnership was meant to last for 20 years.

Amey was also fined £1 million last year for submitting false accounts to the council.

A spokesperson for the OneTrafford Partnership (between Trafford Council and Amey) said: “Emptying 197,409 household bins every week is a job that we take extremely seriously and work hard to achieve a high quality standard.

“The new service started on October 14 and as crews familiarise themselves with the new rounds, we are experiencing a small number of missed bins. In the first three days, crews collected 98.8 per cent of presented bins from the 120,000 scheduled collections.

“We are working with the crews to ensure the new collections transition smoothly and ask residents to please bear with us whilst we embed the new service. We apologies for any inconvenience caused.”