A CARE company received so many glowing recommendations from clients and their families that it has been honoured with a top regional award.

Home Instead Senior Care, on Hardshaw Street, specialises in providing at-home care to older people, and has been named as one of the 20 most recommended providers in the Home Care Awards 2019.

Julia Smith, owner of Home Instead Senior Care, said: “There is no better recommendation than from the very people who use our service, each and every day.

"These are independent reviews which are so important to us; they show that we are indeed achieving our mission to change the face of ageing. "But we also realise how much the reviews can help when people are looking for care for a loved one and they can trust that they are genuine, honest reviews."

homecare.co.uk is the Trip Advisor of the home-care industry. The independent review site lists all registered UK home-care providers and publishes verified pieces of independent feedback, submitted by the public.

More than 10,000 people post reviews to the site each year and this is the second year that Home Instead Senior Care has placed in a top spot.

The reviews covered multiple areas, including staff, care/support, management, ‘treated with dignity’, value for money and overall standard. Across the board, reviewers displayed high levels of confidence in the company and it achieved an overall rating of 9.7 out of 10.

One of the reviews of Home Instead reads: “We are delighted with the service being provided. The caregivers are cheerful, helpful, reliable and professional.

"The support from the office is very good. It is a relief to know that our relative is being so well looked after. Without this support he would not be able to stay in his own home.”

Home Instead takes a unique, person-centred approach to home care, which benefits both clients and the team. Clients are supported to live as independently as possible, by caregivers that they come to know well and who visit for a minimum of an hour at a time.

Home Instead provides a range of services including meal preparation, housekeeping, personal care and companionship.

For more information visit homeinstead.co.uk/st-helens.