NORTHERN has apologised for an ongoing issue with a faulty elevator at the recently-opened Newton-le-Willows train station.
After numerous delays, the revamped train station finally opened to the public in January.
The project, which was delivered by Network Rail on behalf of Merseytravel, is one of several schemes that form part of a £340 million railway investment in the Liverpool City Region.
It is part of Network Rail’s wider Great North Rail Project to transform rail travel for customers across the North of England.
However, since the station opened an ongoing issue has meant that the lift on platform 2 has been inaccessible on a number of occasions.
Cllr Seve Gomez-Aspron, St Helens councillor for Newton, told the Local Democracy Reporting Service he has written to Merseytravel about the issue.
Northern, which manages the station on behalf of Merseytravel, said it expects to repair the fault in the coming days.
A spokesman for Northern said: “We’d like to apologise to our customers for the ongoing issue with the lift on platform 2 at Newton-le-Willows.
“Engineers have been on-site, have identified the problem and expect to repair the fault within the coming days.
“Our staff are doing everything possible to assist customers who otherwise need to use the lift to access the platform.”
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