Our A&E was fully staffed says Whiston Hospital chief executive Ann Marr

Ann Marr

Ann Marr

First published in Letters by

In response to Miss K L Jones’ letter published on Thursday, August 7, titled ‘Hospital Worries’.

The Trust was made aware of the concerns raised by Miss Jones after she attended the Accident and Emergency Department with her friend and baby. These concerns have been thoroughly investigated. It is regrettable that Miss Jones’ friend chose to sit on the floor of the paediatric waiting area, when seats were available. Although as Miss Jones correctly states, people were temporarily blocking the spare seats with their belongings.

The department treats high numbers of patients and staff work extremely hard to provide high standards of care. As a result the average ambulance turnaround time that day was just 11 minutes compared against the national target of 30 minutes.During busy times, it is common practice to utilise the skills and flexibility of staff from other areas of the hospital to provide extra support.

I would like to reassure readers, that the Accident and Emergency Department was fully staffed with appropriate levels of both nursing and medical staff on duty, at no point was patient care or safety compromised.

Ann Marr, chief executive

Comments (5)

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8:17pm Thu 14 Aug 14

barrie timpson says...

Dr Foster.
That's all I'm saying.....
Dr Foster. That's all I'm saying..... barrie timpson
  • Score: 0

10:09pm Sun 17 Aug 14

rowanessque2 says...

Well I actually agree with Jane. When my Mother was ill with Pneumonia, the sitting arrangements in the GP referral unit was appalling. Non patients where sitting in patient chairs, the reclining type that where for the patients not the visitors. Not one member of staff suggested they should leave the available for patients who where very ill to sit in.
My Mother was exhausted and forced to sit on a visitors chair, until we could share a patients chair reclining chair with another patient who kindly gave it up for my Mother and he was as poorly as her.
It should be stated that patients only sit in these chairs and not the visitors.
Well I actually agree with Jane. When my Mother was ill with Pneumonia, the sitting arrangements in the GP referral unit was appalling. Non patients where sitting in patient chairs, the reclining type that where for the patients not the visitors. Not one member of staff suggested they should leave the available for patients who where very ill to sit in. My Mother was exhausted and forced to sit on a visitors chair, until we could share a patients chair reclining chair with another patient who kindly gave it up for my Mother and he was as poorly as her. It should be stated that patients only sit in these chairs and not the visitors. rowanessque2
  • Score: 2

10:09pm Sun 17 Aug 14

rowanessque2 says...

what happened to my comment?!!!!!!
what happened to my comment?!!!!!! rowanessque2
  • Score: 0

1:40pm Mon 18 Aug 14

barrie timpson says...

rowanessque2 wrote:
Well I actually agree with Jane. When my Mother was ill with Pneumonia, the sitting arrangements in the GP referral unit was appalling. Non patients where sitting in patient chairs, the reclining type that where for the patients not the visitors. Not one member of staff suggested they should leave the available for patients who where very ill to sit in.
My Mother was exhausted and forced to sit on a visitors chair, until we could share a patients chair reclining chair with another patient who kindly gave it up for my Mother and he was as poorly as her.
It should be stated that patients only sit in these chairs and not the visitors.
I agree with you love , we should have less Anne Marrs and more nurses!
[quote][p][bold]rowanessque2[/bold] wrote: Well I actually agree with Jane. When my Mother was ill with Pneumonia, the sitting arrangements in the GP referral unit was appalling. Non patients where sitting in patient chairs, the reclining type that where for the patients not the visitors. Not one member of staff suggested they should leave the available for patients who where very ill to sit in. My Mother was exhausted and forced to sit on a visitors chair, until we could share a patients chair reclining chair with another patient who kindly gave it up for my Mother and he was as poorly as her. It should be stated that patients only sit in these chairs and not the visitors.[/p][/quote]I agree with you love , we should have less Anne Marrs and more nurses! barrie timpson
  • Score: 3

1:04pm Tue 19 Aug 14

Bill Bradbury says...

Not surprised at the typical "corporate-speak". Where does ambulance times come into the equation? I have found this aspect of delivery first class but who are often held up due to having to wait for A&E staff before they can release their patient to the hospital.

The only excuse is that A&E are overstretched as are the consultants, the absence of which often leads to delays of hours, as my wife and I have experienced. As I wrote elsewhere in response to Dave Watts letter on the NHS the system is being set u to fail ready for services to be hired out to private contractors. Everyone is protecting their budgets.
Not surprised at the typical "corporate-speak". Where does ambulance times come into the equation? I have found this aspect of delivery first class but who are often held up due to having to wait for A&E staff before they can release their patient to the hospital. The only excuse is that A&E are overstretched as are the consultants, the absence of which often leads to delays of hours, as my wife and I have experienced. As I wrote elsewhere in response to Dave Watts letter on the NHS the system is being set u to fail ready for services to be hired out to private contractors. Everyone is protecting their budgets. Bill Bradbury
  • Score: 3

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