I COMPLAINED to St Helens Council that the green bin hadn't been emptied.

I was told firmly that it's once a month in winter, and it's prominently displayed on the calendar (it's the one on the council website that no one looks at).

I asked if there was any chance of a reduction in council tax, seeing we are paying for a service that isn't being delivered all year round. I was told no and pointed back to the calendar.

Peach 71, via sthelensstar.co.uk