HEALTH and care standards watchdogs have told the owners of a nursing home that they must improve in three of the five areas that were inspected.
Lymewood Court Nursing Home at Haydock was visited by Care Quality Commission inspectors in December to see if improvements had been made following an earlier inspection.
The CQC found the standard of treating people with respect and involving them in their care, along with staffing standards was fine. But they found improvements were required in caring for people safely and protecting them from harm.
A spokesman forn Bondcare St Andrews Ltd, the owners of Lymewood Court, said: "We have been working extremely hard to address the issues raised.
"We have implemented a robust action plan which has involved deploying considerable resources with staff refresher training programmes, additional quality audits and support from the senior management team.
"We are confident that our actions will satisfy the regulator are in the process of inviting CQC inspectors to re-visit the home."
The report indicated improvements were needed regarding care, treatment and support provision and was told the quality and suitability of management at Lymewood Court needed improvement.
The December inspection followed an earlier visit when CQC inspectors said regulations were not being met.
“We found that significant improvement had not been made,” the report stated.
The inspectors found records did not detail people’s needs which could put them at risk of not receiving correct care or treatment.
They also found medicines were not being given safely and some people had run out of medication and others had received the incorrect medicine.
A CQC spokesman said: “We inspected the service in April 2013 and found the provider was not meeting regulations. We inspected the service in September 2013 to check up on the improvements made. We found the provider (owner) was not meeting regulations. We took enforcement action and set a date for improvement of November 4.
“Following our visit the provider made the decision not to admit new people until they have made improvements.
“We undertook an inspection in December 2013 to determine progress towards meeting regulation and improvements within the service.
“We found that significant improvements had not been made.”
The CQC told home owners Bondcare St Andrews Ltd to submit a report outlining their improvement plans which the Commission would check to see had been implemented